Welcome to Guitar Ninjas!
This page contains everything you need to know as a member of our club.
Practice Portal access:
https://portal.guitarninjas.com/login
App and Socials:
https://linktr.ee/guitarninjas
Your Portal and App credentials are(all lowercase no spacing):
Username: firstnamelastname
Password:firstnamelastname
Cancellation Policy:
Cancellations and reschedules are made within your Practice Portal account or our
App. You do not need to call or text us for cancellations.
Lesson cancellations must be made by 9 am of the lesson day (9 pm Friday for Saturday
lessons) to qualify for a makeup lesson*.
*makeup lessons must be scheduled and taken within 3 weeks of the canceled lesson
Online Lessons and Zoom Links
We allow you to convert your lesson to an online lesson up to 1 minute before your lesson!
Simply open your app and switch your lesson to “take lessons online” and our teachers will
know to meet you on Zoom!
All Zoom links can be found here:
https://www.guitarninjas.com/zoom
Membership Dues:
We bill on the 2nd of each month. It will appear on your statement as “Maestro Performance Products”
**PLEASE NOTE**
If you are starting past the 2nd of the month we will prorate your first month and charge before your
first lesson.
Contacting Us:
All questions can be sent through your Portal or App by clicking on the "Contact" option in the
menu bar. We will return your request within 24 hours.
Membership Cancellation
If you choose to leave the club please message us through this email no later than 1 week before
the next billing cycle (2nd of the month). Membership cancellations made after the 2nd of the month will
take effect the following month.
Thanks again for allowing us to show you the way on guitar.